Privacy Policy

At Orafo Jewels, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share and safeguard your data when you visit our website or use our services.

What information do we collect?

We collect information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, fill out a form or otherwise communicate with us. The information may include your name, email address, phone number, billing and shipping address, payment details and other personal or demographic information.
We also collect information that is automatically generated when you access our website or use our services. This may include your IP address, browser type, device type, operating system, referring URL, pages viewed, time spent, cookies and other similar data.

How do we use your information?

We use your information for various purposes, such as:

  • To process and deliver your orders and provide customer service
  • To communicate with you about our products, services, offers, promotions and events
  • To personalize and improve your online experience and our website functionality
  • To monitor and analyze our website traffic and performance
  • To prevent and detect fraud, security breaches and other illegal or unauthorized activities
  • To comply with our legal obligations, policies and procedures

How do we share your information?

We do not sell, trade or rent your personal information to third parties without your consent. We may share your information with trusted third parties who assist us in operating our website, providing our services, conducting our business or serving our users.
These third parties may include:

  • Our affiliates and subsidiaries.
  • Our service providers, such as web hosting, payment processing, shipping, marketing, analytics, and security.
  • Our business partners, such as advertisers, sponsors and collaborators.
  • Our regulators, law enforcement agencies and other authorities when required by law or to protect our rights and interests.

How do we protect your information?

We implement various security measures to protect your information from unauthorized access, use, disclosure, alteration or destruction.
These measures may include:

  • Using secure servers and encryption technologies
  • Restricting access to your information to authorized personnel only
  • Periodically reviewing and updating our security policies and practices

However, please note that no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account password and for any activities that occur under your account.

How do we use cookies?

Cookies are small files that are stored on your computer or device when you visit a website. They help us to recognize you and remember your preferences and settings.
We use cookies for various purposes, such as:

  •  To enable certain features and functions of our website and services
  • To enhance your online experience and improve our website performance
  • To deliver relevant advertising and measure its effectiveness
  •  To collect statistical data and analyze our website traffic

You can choose to accept or decline cookies by modifying your browser settings. However, if you disable cookies, some features and functions of our website and services may not work properly.

How can you access and update your information?

You can access and update your personal information by logging into your account on our website. You can also request to delete or correct any inaccurate or incomplete information by contacting us at customercare@orafojewels.in. We will respond to your request within a reasonable time frame and in accordance with applicable laws.

How do we handle children’s privacy?

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children without parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information from our records.

How do we update this Privacy Policy?

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated version on our website or by sending you an email. Your continued use of our website or services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

How can you contact us?

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Orafo Jewels
Address: Before CM camp office, Arien Apartments ground floor,
Greenlands Rd, beside Indian Oil Petrol pump, Hyderabad,
Telangana 500082
Tel: +91 98889 69798
Email: customercare@orafojewels.in

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